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CUSTOMER SERVICE

  • It increases your company's trustworthiness - A educated, helpful, and kind customer service representative may truly make a user's day, making them feel more positive toward and trusting of your company.
  • It maintains high customer satisfaction - Provide the best service possible to your customers by training your agents in every aspect of your website.
  • Customer retention is less expensive than acquiring new customers - a 5% increase in customer retention can result in a 25% increase in profit. This is due to the fact that loyal clients are more likely to spend more money with you.
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PAYMENTS

  • A variety of payment methods are available, including credit card (Visa and MasterCard), debit cards, bank transfers, vouchers, e-wallets, and cryptocurrency.
  • Global coverage with over 30 European and Asian countries supported, as well as fast and affordable transfer costs for customers (including Philippines, Japan, Indonesia, Malaysia, Singapore, China, and South Korea).
  • The compliance team is continually updating new payment systems, checking new regulatory frames, working on fraud prevention and potential chargebacks, and checking suspicious transactions according to KYC and AML (anti-money laundering) laws and procedures.
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UI (USER INTERFACE), UX (USER EXPERIENCE)

  • IA UX is simply the user's experience of the game, whether positive or negative. In a nutshell, an UI may be seen, however a user experience can only be felt.
  • Bettors should never be more than a few clicks or taps from their goal, and designers must ensure that every aspect of the iGaming experience is easily accessible.
  • Make sure that every component of the iGaming experience is simple to use.
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BONUSES & PROMOTIONS

  • Sports and casino engines have now been bolted on or acquired by providers of the "newer" verticals, such as bingo, virtual games, and live casino. .
  • Operators can engage sports bettors with a number of verticals, ensuring that customers return and that their recent conversion is not a fad, if they are offered an alternative that complements rather than intrudes upon their sports betting experience.
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GAME SELECTIONS

  • ustomers on a low budget will find having their gambling power amplified several fold very appealing.
  • Gambling with free money appears to be less risky as well.